1. Q: How many days do I need to wait to know the blood results?
A: Around 3-7 days depending on the blood test for different vitamins and minerals.

2. Q: How many days do I have to wait for my vitamin supplement after I knew the blood results?
A: It may take up to 2 weeks. For detailed timeline and procedure, please check the full information in this link http://www.vitaboost.me/index.php/page/flow_of_service

3. Q: Can I change the supplement for 2nd and 3rd months from my 3-months subscription package?
A: For the noticeable result, each program should be continuously taken at least six months. After that, you can compare your blood result with the old one for the improvement.

4. Q: When should I check my blood profile again and will there be a dose-adjustment during my program based on the blood results?
A: We would like to recommend you to check the blood test again after six months because we may include booster dose of some vitamins and minerals depending on your initial blood results. So, if you are taking this dosage for quite a long time without new measurement of your blood profile, there may be disproportion of vitamins and minerals in your blood profile. Hence, blood tests should be done again after six months of supplement consumption to meet your optimal level of vitamins and minerals.

5. Q: What kind of raw materials do you use to be better than generic supplements? And how can you guarantee for the safety and reliability of your products?
A: All the raw materials used at the VitaboostTM are 100% natural ingredients at pharmaceutical grade (same quality and efficiency used in medicines) and all the raw materials are guaranteed by the manufacturers. Besides, all ingredients are derived from natural sources with no preservatives which are better than generic vitamins and food-grade supplement sold in the market.

6. Q: Are they harmful to take as a long-term supplement?
A: Vitamins which can cause liver toxicity with over 3-months consumption are lipid-soluble vitamins such as Vitamin A, D, E and K but you do not need to worry for your safety because at VitaboostTM , we have Safety Alert System in our production program. This alert system will notify our production team about which customers are taking these vitamins over 3 consecutive months and then we will be adjusted the dosage for your safety concern.

7. Q: Can I still take other vitamin supplements except from the personalized vitamins from VitaboostTM?
A: We recommend you to stop taking other vitamin supplements because VitaboostTM provides your required vitamins and minerals based on your blood test results. If you are still taking other vitamin supplements together with VitaboostTM, it may be overloaded for some vitamins and minerals in your body which is not really good.

8. Q: If I have underlying disease and regular taking medication for it, can I take vitamin supplements from VitaboostTM too?
A: We recommend you to consult with your doctor directly first before prescribing VitaboostTM program because each disease has different precautions.

9. Q: How many vitamin supplements are provided for each meal?
A: Each customer will be provided with the same number of tablets but with different dosages of vitamins and minerals. Usually the number of tables for the main program is about 3-6 tablets per meal depending on the program subscribed and if there is an add-on program, one more tablet will be added for each add-on program.

10. Q: Why do I have to take so many tablets for my personalized vitamins?
A: The aim is to meet your body requirement of vitamins and minerals at one place. Besides, some vitamins and minerals cannot be combined in one tablet such as Fish Oil which is a liquid base.

11. Q: Do I really need to take vitamins for two times as morning and evening?
A: There are many reasons why you should take in the morning too.
1. If you take only one single time, there will be too many tablets.
2. For the body to absorb the vitamins and minerals better. Because for some vitamins and minerals, the body cannot be able to absorb 100% so if you take two times, it can help to absorb more.
3. 3. Some supplements help you to sleep well at night whereas some help you to work well at day time.

12. Q: If I forgot to take morning/afternoon white sachet, can I take together with evening blue sachet?
A: Sure. As our supplements are not medicine, it can be taken together without any harm to your body but the absorption will not be good as you take two separate sachets.

13. Q: Which conditions are included under your “Money Refund Terms and Conditions” ?
A: It includes the conditions of
1. Registration Mistakes
2. A situation in which the company unable to provide the vitamins and minerals to meet the need of customers